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+91-8789847247

Email

info@tristarinfinityservices.com

Address

677, 1st Floor, 27th Main, 13th Cross, HSR Layout, Sector 1, Bangalore, Karnataka, India 560102

Frequently Ask Questions

As an agency, we’ve been delivering our expert digital services since 2018.

We’re an integrated digital marketing agency. Our services include SEO, PPC, Social Media, Content Marketing, Digital Strategy, Data & Analytics, Graphics Designing and web development.

We offer flexible digital marketing packages for every business need. We can focus on any one of our services as a stand-alone service, for example, PPC or Social Media. Alternatively, we offer an integrated digital marketing service that includes all or several of our services used strategically together to achieve the best results possible.

We also offer Corporate Trainings for organizations to maximize their potential.

Compared to an employee who has a broad knowledge of digital marketing, our team of 12 digital experts are each experienced and accredited specialists in their particular area of digital marketing.

Our experts are leaders in their fields when it comes to SEO, PPC & Biddable Media, Social Media, Content Marketing, Digital Strategy, and Data & Analytics. With the help of a Digital Strategy expert, our team members share knowledge between themselves to make sure all your digital channels work together in a joined-up approach and achieve more for you. We like to think of ourselves as an extension of your team, offering skills you can’t recreate in-house.

We ask you to commit for a minimum term based on your project and objectives. This gives us enough time to acquire data, study it and implement a strategy that will start to generate the results you want.

After that, it’s a rolling monthly contract. We’re not interested in locking clients into long contracts. We want you to stay with us because we’re generating you and your business great results. We’re proud of our client retention rate.

Prices quoted by various agencies will generally take into consideration the differences in depth of service and experience. For example, a service that costs $250 compared with one that costs over $1,500 per month is not likely to be as effective or as thorough.

When receiving quotes from digital marketing agencies, make sure you understand what the deliverables are for the costs they’ve quoted. At Loom, we’re always transparent and honest about what we’re going to deliver in the time we’ve quoted for. In our experience, we need a good amount of time to generate the best results possible. By quoting for anything less than this, we know we’re set to fall short on performance.

You’ll have a dedicated team member to manage your account, who’ll be your main, day-to-day point of contact. You may also have contact with one of our Client Strategy experts who will work with you on your overall digital marketing strategy.

Depending on the project, various other specialists will feed into your account, working on specific areas of the project such as PPC, Social Media, or Content Marketing. We’re always open and transparent about who’s doing what, and all of our experts are Loom employees.

Where your business is located doesn’t really matter when it comes to the work that we do. In fact, we work with clients across the whole of the UK.

When it comes to communication, we aim to see our local clients for frequent face-to-face meetings, but we still arrange regular calls for our clients who are a bit further away. On top of that, we’ll travel to see you for quarterly or bi-annual face-to-face meetings.

When you start working working with us, we’ll arrange a kick off meeting with you and your team. This meeting gives us the opportunity to get all the information we need to put together our initial 6 month digital marketing strategy.

This strategy will outline when and what we plan to deliver. It’s a comprehensive plan that outlines what aspects of the project will be delivered over and the dates you can expect to see them. We update and refresh this strategy every 6 months (or less) so you’re always in the loop about when you’ll see deliverables from us.

This depends on the channels you use, your competition, your budget and the state of your website before we start working with you.

However, as a general rule, you should start to see an uplift in online visibility and improvements in your key metrics and goals after the first three months. That’s because the first three months are all about developing the digital strategy and laying the foundations for a successful long-term project.

Step 1: We arrange a call to scope out your requirements and understand if we can help.

Step 2: We will arrange a face-to-face meeting, video conference or call (depending on location) to further discuss working together.

Step 3: We deliver a proposal, examples of past work, a project plan and deliverables, including costs.

Step 4: You decide if you want to go ahead.

Step 5: We draw up the contracts which are signed by both parties.

Step 6: Project kick-off meeting